How to Ping a Specific Port

If a controller can be pinged but Windows cannot communicate with it, there may be firewall or other network hardware blocking the communication. To determine if the correct ports are open, use this procedure.

The procedure requires the the user to have Administrator rights.

	STEP

	STEP
1	Search for “PowerShell” in the start menu. Click Windows PowerShell app to start it.
2	Enter Test-NetConnection <address> -p <port_number>. NOTE: most Finna Products use port 8888.
3	The test results are shown in PowerShell